Privacy Policy

Privacy Policy for Elite Marathon Shoes
Effective Date: December 7, 2024

At Elite Marathon Shoes, accessible from elitemarathonshoes.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

By using our website, you agree to the terms described in this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].

1. Data Controller Information

Elite Marathon Shoes
3/B 203, Shanti Sagar Society, Chembur, Mumbai, 400074
Email: [email protected]

2. Information We Collect

We may collect and process the following categories of personal data:

a. Information You Provide Directly

  • Name
  • Email address
  • Billing and shipping addresses
  • Payment details (processed securely via third-party providers)
  • Phone number
  • Any information shared through contact forms or customer support interactions

b. Information Collected Automatically

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our site and time spent
  • Cookies and similar technologies (see Section 9 for more details)

c. Information from Third Parties

We may receive data from third-party analytics services or social media platforms when you interact with us through these channels.

3. How We Use Your Information

We collect and process personal data for the following purposes:

  • Order Fulfillment: To process payments, ship products, and manage orders.
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing and Promotions: To send newsletters, promotional offers, and updates (with your explicit consent).
  • Website Improvements: To analyze website usage and enhance user experience.
  • Compliance: To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing Data

We process your data based on the following legal grounds:

  • Consent: When you subscribe to newsletters or agree to marketing communications.
  • Contractual Necessity: To fulfill orders and provide requested services.
  • Legitimate Interests: For fraud prevention, website optimization, and customer relationship management.
  • Legal Obligations: To comply with tax, accounting, or other legal requirements.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it in the following cases:

  • Service Providers: With trusted third-party vendors for payment processing, shipping, and website hosting.
  • Legal Obligations: If required to comply with legal processes, regulations, or governmental requests.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets.

All third-party partners are contractually obligated to handle your data securely and in compliance with GDPR.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. For marketing purposes, data is retained until you withdraw your consent.

7. Security Measures

We implement appropriate technical and organizational measures to safeguard your personal data, including:

  • Encryption of sensitive information during transmission (e.g., SSL certificates).
  • Regular security audits of our systems.
  • Access control policies to limit data access to authorized personnel only.

Despite our efforts, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights Under GDPR

As a resident of the EU or UK, you have the following rights regarding your personal data:

  • Access: Request access to your personal data and obtain a copy.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
  • Restriction of Processing: Request limited processing of your data.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to data processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent for data processing activities (e.g., marketing).

To exercise your rights, please contact us at [email protected].

9. Use of Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic. By using our website, you consent to the use of cookies unless you opt out.

Types of Cookies

  • Essential Cookies: Necessary for website functionality.
  • Performance Cookies: Track site usage to improve performance.
  • Marketing Cookies: Used for personalized advertising.

You can manage cookie preferences through your browser settings or our website’s cookie banner.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal data.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or our practices. The revised policy will be effective immediately upon posting to this page.

12. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data, contact us at:

Email: [email protected]
Address: 3/B 203, Shanti Sagar Society, Chembur, Mumbai, 400074

We are committed to resolving any issues promptly and transparently.

By using elitemarathonshoes.com, you acknowledge that you have read and understood this Privacy Policy.